Services
 

With PACIS (+)

Without PACIS (-)

IT assessment

PACIS reviews current capabilities and makes recommendations for enhancement based on new technology that will work seamlessly with our NextGen Enterprise.

Without PACIS, you would have to make your own IT Assessments and work directly with the vendor or hire a consultant to work with the vendor.  These services can range from $75/hour up…
 

Project management

PACIS gets you from offline to online in a series of carefully planned steps.  We provide the training and management to implement an EHR transition with as little disruption to the practice as possible.

Without PACIS, you would have to hire a consultant or vendor to provide staff training.  Most offices do not have the resources to effectively implement a software project of this magnitude. These services can range from $100/hour up…
 

System build

PACIS provides NextGen qualified application specialists to build, maintain and upgrade your system.  This allows you and your staff to spend time learning and using the system without having to invest in building the system.
 

Without PACIS, you would have to hire a NextGen qualified system builder/consultant or acquire the skills to build the system plus take additional training to learn how to use it.

Interface management

PACIS handles the system interface with laboratory systems and other optional systems, plus all support for these processes.

Without PACIS, any interface management would incur a cost for each separate interface plus ongoing management.
 

Pre-load

PACIS works with the practice to plan these events in preparation of NextGen go live with patient and medical information for your specific practice.  Your staff knows your practice; they will work with our team to make this effective/efficient process for your practice.
 

Without PACIS, you would have to do your own manual pre-load, or hire a consultant to pre-load your patient and medical information.

Interface coordination

PACIS has existing interfaces to critical service partners such as major Labs and local hospitals as well as a Health Information Exchange. We are constantly reviewing our opportunities to expand capability. 
 

Without PACIS, you would have to do your interface coordination, or hire a consultant to do it for you. Pay NextGen for each interface build.

Upgrades

PACIS provides anything needed for simple or complex upgrades whether they involve a few new bits of functionality or a major overhaul of the system.
 

Without PACIS, you would be responsible for all changes, updates and management with any new upgrade.

Hardware management

PACIS will assess your practice prior to installation; we can suggest hardware vendors, recommend methods for connecting to the Internet and make sure the system works.

Without PACIS, you would be on your own for hardware management and would have to pay someone to come in and help you determine your specific hardware needs. Range of services $50/hr. and up.
 

Group discounts

PACIS has negotiated amazingly low rates for add-on features such as electronic statements and other functionality.  Also, the monthly maintenance fees are reduced for members of IPAs.  We pass these savings on to you.
 

Without PACIS, you wouldn’t qualify for these special rates which save doctors thousands of dollars a year.

Training

PACIS provides ongoing, as needed training in addition to initial training, post-go-live support, on-site system upgrades and “touch up” training.  We “refresh” employees that don’t master the software as quickly as their peers.
 

Without PACIS, you would have to pay for a training package to cover system builds, end-user and upgrade training.

Implementation services

PACIS does all the legwork for you, determining what data you need and how to find it.  We do a workflow analysis and discuss how this might change with the implementation of EHR.  We also coordinate training schedules, system builds, pre-load of data, go-live and post-go-live events.
 

Without PACIS, you would have to designate a member of your staff or pay a consultant to do all this.  They would provide a few days of on-site support and any additional time needed would result in additional costs.

Help desk support

Once live, we offer rapid response via our local help desk staff to answer questions, make changes to the system, do on the spot training, and escalate issues to any other vendors involved.  PACIS members “get the ear” of vendors sooner rather than later.
 

Without PACIS, when your people call their people, it would be just another call which could involve prolonged wait times causing expensive delays for your practice.